Configuring device dashboards to see crucial information at a glance with Legrand AV
Legrand AV is a global leader in designing and manufacturing electrical, data, and AV equipment and solutions. The brands of Legrand | AV are leading global providers of innovative mounting and display solutions for various audio visual technologies, and include Middle Atlantic, which develops support and protection products to mount integrated AV systems in residential, commercial, broadcast, and security applications. The company’s RackLink-enabled products are a series of IP intelligent Power Distribution Units (PDUs) and Uninterrupted Power Supplies (UPS), that allow integrators and end-users to physically turn on and off the outlets remotely. A long-time Xyte customer, Legrand AV launched RackLink Cloud, enabling integrators and end-users to see the health of their systems and diagnose issues from anywhere in the world.
Industry
Audiovisual
Audio&Video
Challenge
The company wanted to give its customers the ability to see all of the most useful information at a glance, so they can get in and out without spending much time so that they can focus on fixing any issues. “If we’re doing our jobs right, you’re spending the least amount of time in here as possible so you can get to fixing your system,” said Shane Roma, product manager at Legrand AV.
Approach
Legrand AV aimed to provide its customers with dashboards that give critical telemetry and outlet status updated in real time.
Solution
Legrand AV configured its dashboards to show voltage, overall power, with the ability to turn outlets on and off and cycle the power remotely. Customers can do this at the click of the button. In addition, each outlet can be named, and the dashboard shows bidirectional feedback, which means the command can be pushed to the device or vice versa.
The company has also created consistency across its dashboards for different devices. Cycling the power for PDUs and UPSs look the same. Likewise, Legrand AV’s customers love the space management to understand which products are in which room and which management. “That’s been a big win from our customers,” Roma said.
Results
- Quickly see the status of an installation and react quickly to any issue
- Remotely control power without needing a VPN
- Enjoy significant time savings by reacting quickly from anywhere in the world
- Effectively manage deployments with space management
- Lengthen product lifecycles through remote firmware updates
We’ve kept it so simple that with these widgets, and the way they’re set up, even if you’ve never used these products before, it’s pretty intuitive. You’re going to know how to use the products.
