For Device Manufacturers

One cloud to turn your connected devices into revenue

Launch your enterprise-ready cloud within a few weeks.

Basic

The quickest path to the cloud for small and medium businesses

$2,499

/month
Paid annually

Up to 5 device models & custom telemetries

Up to 3 users

3 custom commands per model

Limited branding

Online support resources

Standard

A full-fledged solution to support all of your connected device needs

Contact us

Everything in Basic

Unlimited models, users, partner connections, custom commands &  telemetries

QR device claiming

Mobile app

Branded log in, store, custom domain, powered by Xyte label

Access to CS team

Enterprise

A custom plan with services tailored for enterprise customers with multiple product lines

Contact us

Everything in Premium

Federated access between business unit portals

ERP & CRM integrations

Centralized reporting

Catalog sharing

Enhanced user management and SSO

Basic

The quickest path to the cloud for small and medium businesses

$2,499

/month
Paid annually

Transaction fees starts at

Talk to us

Basic Product

Basic Commerce

2 support seats

Standard

A full-fledged solution to support all of your connected device needs

Contact us

Transaction fees starts at

Talk to us

Standard Product

Standard Commerce

8 support seats

Marketing Hub

Enterprise

A custom plan with services tailored for enterprise customers with multiple product lines

Contact us

Contact us to get transaction fees

Talk to us

Enterprise Product

Enterprise Commerce

30 Support Seats

Marketing Hub

Finance Hub

Operations Hub

Full features list
Usage
Max # of Registered devices

Registered devices are devices that have registered with the server, received a unique device ID and access key, and can send telemetry data to the server.

Unlimited
Unlimited
Unlimited
Unlimited
Max # of Device Models
5
Unlimited
Unlimited
Unlimited
Max # of End User Tenants
Unlimited
Unlimited
Unlimited
Unlimited
Partners connections
N/A
Unlimited
Unlimited
Unlimited
Referral links
Users
3
Unlimited
Unlimited
Unlimited
Management & Monitoring
Total # of Telemetries/Day per Device
720 (~ 1 every 2 minutes)
10,000 (~ 1 every 10 seconds)
20,000(~ 1 every 5 seconds)
20,000(~ 1 every 5 seconds)
Custom Telemetry-Based Rules

Custom telemetry-based rules can be used to trigger incidents for end users based on telemetry messages received from devices.

5 per device model
Unlimited
Unlimited
Unlimited
OTA Firmware Updates
Custom Commands

Custom commands can be configured for device administration purposes.

3 per device model
Unlimited
Unlimited
Unlimited
QR Device Claiming

Enable end users and channel partners to claim devices by scanning a QR code from a mobile application.

N/A
Mobile App
N/A
Secure Tunneling
Branding
Branded Login

One subscription per business unit

Advanced branding
Available in the Connect ecosystem
Available in the Connect ecosystem
Available in the Connect ecosystem
Available in the Connect ecosystem
Branded store
Custom Domain

One subscription per business unit

Branded email templates
Powered by Xyte Label
Optional
Optional
Integrations
CRM - Partner side
N/A
N/A
Contact us
Contact us
ERP - Partner side
N/A
N/A
Contact us
Contact us
Ticketing System - Partner side
N/A
Zoho
Jira, Zoho, ServiceNow and more
Jira, Zoho, ServiceNow and more
Ticketing System - End customer side
Jira, Zoho, ServiceNow and more
Jira, Zoho, ServiceNow and more
Jira, Zoho, ServiceNow and more
Jira, Zoho, ServiceNow and more
Webhooks
APIs
N/A
N/A
Admin Features
Admin Portal
Admin Portal
SAML SSO
N/A
N/A
Social Login (OEM)
Social Login (End customer)
2FA
File Storage
Included Partners’ Storage
5GB
10GB
50GB
100GB
Total monthly downloads
50GB
100GB
1TB
1TB
Data & Compliance
Data Retention
1 week
1 month
3 years
5 years
Roles & permissions

Allows you to manage the access levels for different stakeholders in your organization

N/A - Access open to all users
Basic
Advanced
Advanced
Data Privacy
GDPR, CCPA
GDPR, CCPA
GDPR, CCPA
GDPR, CCPA
Data Encryption
In-flight & at-rest
In-flight & at-rest
In-flight & at-rest
In-flight & at-rest
Audit Logs
1 week
3 months
1 year
3 years
SOC 2 report
N/A
N/A
Available
Available
Support
Technical Support
3  business days
2  business days
1 business day
24/7
Engineering Support
Online resources
Customer Support Team
Dedicated Customer Success Manager
Dedicated Solution Engineer
Priority feature requests
N/A
N/A
Onboarding
Online resources
Customer Success Team
Dedicated Implementation Manager
Dedicated Implementation Manager
Basic

The quickest path to the cloud for small and medium businesses

$79

/month

Transaction fees starts at 4.2%

Talk to us

Drag & drop store builder

Branded storefront

Automated pro-rata

Automated renewals

End-to-end payment processing

Standard

A full-fledged solution to support all of your connected device needs

Contact us

Transaction fees starts at 3.3%

Talk to us

Everything in Basic

Multiple price points

License entitlements

Enterprise

A custom plan with services tailored for enterprise customers with multiple product lines

Contact us

Contact us to get transaction fees

Talk to us

Everything in Premium

Multiple business units

Unified dashboards

Basic

The quickest path to the cloud for small and medium businesses

$79

/month

Transaction fees starts at 4.2%

Talk to us

Drag&drop store builder

Branded Storefront

Automated Pro-rata

Automated Renewals

End-to-end payment processing

Standard

A full-fledged solution to support all of your connected device needs

Contact us

Transaction fees starts at 3.3%

Talk to us

Everything in Basic

Multiple Pricepoints

License Entitlements

Enterprise

A custom plan with services tailored for enterprise customers with multiple product lines

Contact us

Contact us to get transaction fees

Talk to us

Everything in Premium

Multiple business units

Unified dashboards

1-9 seats

The quickest path to the cloud for small and medium businesses

$139

/seat/month
Paid annually
10-29 seats

A full-fledged solution to support all of your connected device needs

$129

/month
Paid annually
30-99 seats

A custom plan for device manufacturers requiring the highest standards

$119

/seat/month
Paid annually
100+ seats

A custom plan with services tailored for enterprise customers with multiple product lines

$89

/seat/month
Paid annually
1-9 seats

The quickest path to the cloud for small and medium businesses

$139

/seat/month
Paid annually
10-29 seats

A full-fledged solution to support all of your connected device needs

$129

/month
Paid annually
30-99 seats

A custom plan for device manufacturers requiring the highest standards

$119

/seat/month
Paid annually
100+ seats

A custom plan with services tailored for enterprise customers with multiple product lines

$89

/seat/month
Paid annually
Basic

The quickest path to the cloud for small and medium businesses

$2,785

/month
Paid annually

Transaction fees starts at

Talk to us

Basic Product

Basic Commerce

3 support seats

Standard

A full-fledged solution to support all of your connected device needs

Contact us

Transaction fees starts at

Talk to us

Standard Product

Standard Commerce

8 support seats

Marketing Hub

Enterprise

A custom plan with services tailored for enterprise customers with multiple product lines

Contact us

Contact us to get transaction fees

Talk to us

Enterprise Product

Enterprise Commerce

31 Support Seats

Marketing Hub

Finance Hub

Operations Hub

Basic

The quickest path to the cloud for small and medium businesses

$2,785

/month
Paid annually

Transaction fees starts at

Talk to us

Basic Product

Basic Commerce

2 support seats

Standard

A full-fledged solution to support all of your connected device needs

Contact us

Transaction fees starts at

Talk to us

Standard Product

Standard Commerce

8 support seats

Marketing Hub

Enterprise

A custom plan with services tailored for enterprise customers with multiple product lines

Contact us

Contact us to get transaction fees

Talk to us

Enterprise Product

Enterprise Commerce

30 Support Seats

Marketing Hub

Finance Hub

Operations Hub

Full features list
Usage
Max # of Registered devices

Registered devices are devices that have registered with the server, received a unique device ID and access key, and can send telemetry data to the server.

Unlimited
Unlimited
Unlimited
Unlimited
Max # of Device Models
5
Unlimited
Unlimited
Unlimited
Max # of End User Tenants
Unlimited
Unlimited
Unlimited
Unlimited
Partners connections
N/A
Unlimited
Unlimited
Unlimited
Referral links
Users
3
Unlimited
Unlimited
Unlimited
Management & Monitoring
Total # of Telemetries/Day per Device
720 (~ 1 every 2 minutes)
10,000 (~ 1 every 10 seconds)
20,000(~ 1 every 5 seconds)
20,000(~ 1 every 5 seconds)
Custom Telemetry-Based Rules

Custom telemetry-based rules can be used to trigger incidents for end users based on telemetry messages received from devices.

5 per device model
Unlimited
Unlimited
Unlimited
OTA Firmware Updates
Custom Commands

Custom commands can be configured for device administration purposes.

3 per device model
Unlimited
Unlimited
Unlimited
QR Device Claiming

Enable end users and channel partners to claim devices by scanning a QR code from a mobile application.

N/A
Mobile App
N/A
Secure Tunneling
Branding
Branded Login

One subscription per business unit

Advanced branding
Available in the Connect ecosystem
Available in the Connect ecosystem
Available in the Connect ecosystem
Available in the Connect ecosystem
Branded store
Custom Domain

One subscription per business unit

Branded email templates
Powered by Xyte Label
Optional
Optional
Integrations
CRM - Partner side
N/A
N/A
Contact us
Contact us
ERP - Partner side
N/A
N/A
Contact us
Contact us
Ticketing System - Partner side
N/A
Zoho
Jira, Zoho, ServiceNow and more
Jira, Zoho, ServiceNow and more
Ticketing System - End customer side
Jira, Zoho, ServiceNow and more
Jira, Zoho, ServiceNow and more
Jira, Zoho, ServiceNow and more
Jira, Zoho, ServiceNow and more
Webhooks
APIs
N/A
N/A
Admin Features
Admin Portal
Admin Portal
SAML SSO
N/A
N/A
Social Login (OEM)
Social Login (End customer)
2FA
File Storage
Included Partners’ Storage
5GB
10GB
50GB
100GB
Total monthly downloads
50GB
100GB
1TB
1TB
Data & Compliance
Data Retention
1 week
1 month
3 years
5 years
Roles & permissions

Allows you to manage the access levels for different stakeholders in your organization

N/A - Access open to all users
Basic
Advanced
Advanced
Data Privacy
GDPR, CCPA
GDPR, CCPA
GDPR, CCPA
GDPR, CCPA
Data Encryption
In-flight & at-rest
In-flight & at-rest
In-flight & at-rest
In-flight & at-rest
Audit Logs
1 week
3 months
1 year
3 years
SOC 2 report
N/A
N/A
Available
Available
Support
Technical Support
3  business days
2  business days
1 business day
24/7
Engineering Support
Online resources
Customer Support Team
Dedicated Customer Success Manager
Dedicated Solution Engineer
Priority feature requests
N/A
N/A
Onboarding
Online resources
Customer Success Team
Dedicated Implementation Manager
Dedicated Implementation Manager
Trusted by leading organizations | Used by hundreds of enterprises | Millions of devices managed
Schneider Electric
Bluesound Professional
Avpro logo

Frequently asked questions

Do I need a credit card to try Xyte?

No, you can sign up and start using Xyte without submitting any credit card information.

Are there any limits to the number of devices I can register with the service?

All plans support an unlimited number of registered devices

How do registered devices differ from monitored devices?

Registered devices are devices that have registered with the server and can send telemetry messages to it using their unique ID. There is no fee to register a device. Monitored devices are devices that have been claimed by end users for remote management and monitoring; this may require a monitoring license, with the fee set by the partner.

Are there limits to how many users an end user’s account can have?

Nope! End users’ accounts are priced by the number of monitored devices, not by the number of users.

Do I have to use Xyte’s built-in billing and invoicing engine?

No - credit card payments made through the platform will be processed using Xyte’s billing and invoicing engine. However, you can bill customers outside of the platform using a regular PO, and only enable their licenses through the platform.

Do you offer a discount for an annual subscription?

Yes, and also for a multi-year commitment. Talk to our sales team to find out more.

Do you have special plans for channel partners?

We do! Please visit our channel partner page here.

How can I schedule a demo?

To see what Xyte can do for you, contact our customer success team.

We’ve changed the game for connected devices. Hear it from our customers.

Xyte is a great partner because they're just trying to make the go to market, get to market, maintaining your position in the market, and solving problems for your customers easier.

Brian McCarson
Vice President and General Manager

Xyte’s end-to-end experience and business-driven team rapidly accelerated our journey to market, helping us innovate and deliver energy management solutions to more people quickly - saving us and our customers energy and money.

Aitor Martínez Molina
Digital Transformation and Incubation Director

I believe that this kind of new services or new business models, using the technology, will give us the ability to look into additional revenue streams, which we didn't have earlier.

Santosh Harakmani
Head of Service Development

We were able to provide a solution that delights our customers in a matter of months. If we had done this ourselves, it would have taken years for us to get this off the ground.

Shane Roma
Product Manager

With Xyte, we give our customers confidence. When they buy a Symetrix product, they're not only getting a high-quality product but also the assurance of constant monitoring and support.

Quinn Klarer
Product Manager

“Connecting Valens’ HDBaseT chipset to Xyte’s cloud platform has allowed us to add a great set of features to our products and dramatically improve our offering at a fraction the cost of developing a solution ourselves.”

Gabi Shriki
Senior Vice President

Xyte was a go-to for sure. It was clear from day one, from the experience the Xyte team has, that we needed to go with this solution to build our product FUSE.

Dana Corey
SVP & GM Global Sales

“Semtech develops some of the most advanced chipset technology. Being able to connect our chipset to the cloud and enrich it with cloud-based features allows us to better support our customers and offer an overall better experience.”

Charles Dobson
VP Business Development

“Using Xyte’s cloud platform not only allows us to offer much better support for our customers through the cloud, but also enables us to innovate by adopting new business models, improve our operational efficiency, and refine our products’ roadmap. It’s a pivotal opportunity for our business.”

Eliran Toren
Co-CEO, MSolutions

“We were looking for a cloud solution to support our connected devices and evaluated several options. Xyte was the only provideroffering the end-to-end solution that we and our customers were looking for.”

Brian Carskadon
VP of Product, Avocor

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