How Manufacturers Can Use Cloud & Proactive Support As a Competitive Advantage

Avocor, a leading global manufacturer of interactive display screens, has launched its cloud-based remote monitoring and support center - FUSE, powered by Xyte, to provide a top-notch customer experience.In this session, we discuss what led Avocor to incorporate remote maintenance and servicing of their products, the benefits it provides them as a manufacturer and their customers as end users, and what considerations should be taken when incorporating cloud and remote capabilities.

Key topics:

• Improving overall customer experience through cloud-based services
• Main considerations in incorporating cloud into your products
• Build vs. buy - what's the best decision for your organization?
• Managing product lifecycle through the cloud